Doing AI: A Business-Centric Examination of AI Culture, Goals, and Values

Artificial intelligence (AI) has captured our imaginations-and become a distraction. Too many leaders embrace the oversized narratives of artificial minds outpacing human intelligence and lose sight of the original problems they were meant to solve.

When businesses try to "do AI," they place an abstract solution before problems and customers without fully considering whether it is wise, whether the hype is true, or how AI will impact their organization in the long term. Often absent is sound reasoning for why they should go down this path in the first place. 
 
Doing AI explores AI for what it actually is-and what it is not- and the problems it can truly solve. In these pages, author Richard Heimann unravels the tricky relationship between problems and high-tech solutions, exploring the pitfalls in solution-centric thinking and explaining how businesses should rethink AI in a way that aligns with their...