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Image for Quality management for IT services

Quality management for IT services (4th impression 1999)

Andrew, Martin, CCTA - the Government Centre for Information Systems, Johnson, Brian
Part of the IT Infrastructure Library series
See all formats and editions

Summarizes how an organization can plan and implement a quality management system for IT service management, with references to all other modules in the IT Infrastructure Library.

This module complements and enhances information provided in the CCTA Quality Management Library.

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Product Details
Stationery Office Books
0113305559 / 9780113305551
Paperback / softback
658.4038
20/01/1994
United Kingdom
xii, 73, [118]p. ill.
Professional & Vocational Learn More
KJMD Management decision making, KJMV5 Production & quality control management, U Computing & information technology
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