Love 'em or lose 'em : getting good people to stay (4th ed)

With every employee who walks out the door costing the company up to 200 per cent of their annual salary to replace, retention is one of the most important issues facing businesses today. And with so many surveys reporting that employees are unhappy and not working up to their full potential, engagement becomes a second serious and costly issue.

The latest edition of this "Wall Street Journal" bestseller gives everyone from the CEO to the front-line supervisor solutions for engaging and retaining the employees they simply can't afford to lose.Beverly Kaye and Sharon Jordan-Evans offer 26 simple strategies - from A to Z - that managers can use to address their employees' real concerns and keep them engaged.

These strategies are neither difficult nor costly, because what employees really want - even more than costly added perks like bigger salaries - is meaningful work, opportunities for growth, excellent bosses, and a sense of connectedness to the group.

The fourth edition has been extensively revised and updated throughout and includes a new section featuring answers to the most common questions that people are asking the authors about employee retention.