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Customer sense : how the 5 senses influence buying behavior

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An insightful look at how touch, taste, smell, sound, and appearance effect how customers relate to products on a sensory level, and how small sensory changes can make a huge impact.

Customer Sense describes how managers can use this knowledge to improve packaging, branding, and advertising to captivate the consumer's senses.

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Product Details
Palgrave Macmillan
023034173X / 9780230341739
Hardback
13/03/2013
United Kingdom
English
208 pages : illustrations (black and white, and colour)