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Logistics Customer Service

Li, Chang

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Itisthenationalplanningprojectmaterialofsecondaryvocationaleducationandisapplicabletospecialtyoflogisticsserviceandmanagementinnationalsecondaryvocationalschools.Basedonenterprises'demandsforlogisticscustomerserviceposts,characteristicsofvocationaleducation,standardsoflogisticscustomerservicecurriculaofspecialtyoflogisticsserviceandmanagementinsecondaryvocationalschools,thebookcentersonpostofcustomerservicesoflogisticsenterprises,focusesonconceptofcustomerserviceandsystematicallyintroducesworkingprocess,workcontent,behaviorcriterionandothercontentsoflogisticscustomerservicepost.Duringthecompilation,thetextbookbasesonworkingprocess,focusesonworkcontent,centersonworkingstandard,realizesterrifictransformationfromtheorytopracticeandhighlightsthecultivationandtrainingofstudents'professionalqualityandvocationalskill.

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Product Details

Publisher/Imprint China Financial & Economic Publishing House

ISBN/Ean7509554233 / 9787509554234

FormatEbook

Published01/06/2014

Book LanguageEnglish

Pages1 pages

BIC