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IT Service Management (2 Revised edition)

Macfarlane, Ivor, Rudd, Colin

See all formats and editions

A pocket-sized reference book for anyone going for qualifications, or working in, IT service management.

Complementing the complete "IT Infrastructure Library" (ITIL), it hammers home the message that IT services exist solely to support the business and its efficient and effective operation.

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Product Details

Publisher/Imprint Stationery Office Books

ISBN/Ean0952470640 / 9780952470649

FormatPaperback / softback

Dewey658.4038011

Published12/08/2002

Country of PubUnited Kingdom

Pages70 pages, figs.

ReadershipGeneral (US: Trade)/Professional & Vocational/Postgraduate, Research & Scholarly/Undergraduate Learn More

BIC KJMV Management of specific areas, KJQ Business mathematics & systems, KNTX Information technology industries