Communication skills for nursing practice (Second edition.)

More than ever before, nurses need highly developed skills in order to communicate sensitively and collaboratively, across a wide range of media, with patients, clients, and colleagues from a variety of backgrounds.
Supporting students and practitioners in developing a patient-centred and therapeutic framework for communication, the new edition of Communication Skills for Nursing Practice takes a practical and hands-on approach to communication theory. This accessible introduction features research from a wide range of healthcare contexts, and provides exercises and action plans to help nurses integrate psychological and healthcare communication theory into their day-to-day professional practice. Fully revised and updated, with new material on diversity, continuing professional development, and email and telephone communication skills, this is an essential guide to one of the most fundamental skills in the caring professions.