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Image for The ITSM iron triangle: incidents, changes and problems : stories in transforming ITIL best practice into operational success
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The ITSM iron triangle: incidents, changes and problems : stories in transforming ITIL best practice into operational success

McLean, Daniel
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This innovative work of fiction demonstrates how ITIL(R) best practice can ensure the success of your IT process implementation projects.

It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to your organization's particular needs.

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£29.95
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Product Details
IT Governance Publishing
1849283184 / 9781849283182
eBook (Adobe Pdf)
658.4038
05/01/2012
England
English
186 pages
Copy: 10%; print: 10%
KJMP Project management, UB Information technology: general issues
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