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Image for Microsoft Sourcebook for the Help Desk

Microsoft Sourcebook for the Help Desk

Microsoft Corporation, Microsoft Press

See all formats and editions

The Microsoft Sourcebook for the Help Desk is a compilation of best help desk practices from Microsoft, designed for help support professionals who need to deliver quality technical support to end users.

It contains information about a wide variety of support-related topics.

The CD contains templates, checklists, and lists of decision-making criteria that users can customize.

Read More

Title Unavailable: Out of Print

The title has been replaced.To check if this specific edition is still available please contact Customer Care +44(0)1482 384660 or schools.services@brownsbfs.co.uk, otherwise please click 9781572315822 to take you to the new version.

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Product Details

Publisher/Imprint Microsoft Press,U.S.

ISBN/Ean1556159277 / 9781556159275

FormatPaperback / softback

Dewey005.369

Published01/08/1995

Country of PubUnited States

Pages380 pages, Illustrations, forms

ReadershipProfessional & Vocational Learn More

BIC UF Business applications, UKR Maintenance & repairs