Difficult Conversations by Heen, Sheila (9780140277821) | Browns Books
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Difficult Conversations : How to Discuss What Matters Most

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Asking for a raise, ending a relationship, saying no to someone in need.

At work, home, and across the garden fence, difficult conversations are attempted or avoided every day.

This book shows the reader how to manage their emotions and deal with these difficult conversations.

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Product Details
Penguin Books Ltd
014027782X / 9780140277821
Paperback / softback
153.6
25/05/2000
United Kingdom
English
xxi, 250p.
20 cm
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Reprint. Originally published: London: Viking, 1999.

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