Change management in information services (1st edition.)

An overview of change management and organizational theories.

The book explores the strategies normally associated with them and presents real solutions to real problems for services spanning the academic, public and commercial sectors.

Through a series of case studies, the book shows how different organizations and personal issues need equally different approaches to managing them.

The author demonstrates how discrete change projects can be modelled, implemented and reviewed and explains the advantages and disadvantages of various organizational structures in managing change.