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Intelligent Enterprise : A Knowledge and Service Based Paradigm for Industry (illustrated ed)

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Quinn argues that the successful firms of the 1990s will be service oriented and will use innovative techonology to increase the range and improve the range of their services.

Rapid response will be objective and flexibiltiy of management style will be the means.

Quinn uses examples from companies such as Apple, Honda, ServiceMaster and Merck to show how a commitment to technological innovation married to a service-oriented outlook can produce impressive business results.

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Product Details
The Free Press
0029256151 / 9780029256152
Hardback
658.1
18/09/1992
United States
224 pages, 20ill.
164 x 242 mm, 1 grams
General (US: Trade)/Professional & Vocational/Postgraduate, Research & Scholarly/Undergraduate Learn More