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OPT-IN MARKETING

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From junk mail blockers to do-not-call lists, potential buyers today are more interested in "opting out" than listening to marketers' messages. "Opt-In Marketing" offers a prescriptive plan for reversing this dangerous trend.

This hard-hitting book is based on a program that increased sales at IBM by 80 percent in one year and features sidebars from industry luminaries and examples from Fortune 500 firms.

It outlines a 10-point blueprint for rethinking customer care and is the perfect guide for marketers looking to once again be seen as partners instead of predators.

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Product Details
McGraw-Hill Professional
007143528X / 9780071435284
Paperback / softback
658.812
16/07/2004
United States
English
xiv, 296 p. : ill.
24 cm
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