The Blackwell Encyclopedia of Management, Operations Management (New ed)

This work includes 256 full entries. All entries are revised and bibliographies are significantly up-dated and extended.

There are 93 new entries across a wide range of areas, in particular more on service, strategy, technology and innovation but beefing up core entries (e.g. newsvendor model). There are 31 new authors from UK, Europe and North America (including Harvard and Georgetown), and more than 50 contributors.