Practical Leadership Skills (2nd ed)

This step-by-step self-improvement guide aims to show that the art of leadership can be learned and that there are a number of practical techniques that managers can use in order to enhance their leadership skills.

Using self-assessment questionnaires and action plans, the text aims to activate and reinforce the learning of practical leadership skills, whether used as part of a training workshop, in a learning resource centre or as part of a distance or open learning programme. The book is carefully structured to develop managerial skills gradually and demonstrate how techniques learned can help readers in their day-to-day work and to build self-esteem, deal with confrontation, understand responsibilities and maintain control of a situation.