Basket: 0 items £0.00
Submit an Enquiry or Call Us +44 (0) 1482 384660
Image for Risky Business : Managing Employee Violence in the Workplace

Risky Business : Managing Employee Violence in the Workplace

By: McClure, Lynne Falkin Winston, William

078900075X / 9780789000750
Hardback
658
17/09/1996
Stock expected by 24/10/2019
United States
499 grams 224 pages
Professional & Vocational  Learn More Postgraduate, Research & Scholarly Undergraduate

Risky Business tells in plain language the specific behaviors that indicate an employee has the potential to become violent, and it tells managers what to do--and what not to do--to prevent workplace violence.

Author Lynne Falkin McClure describes in clear detail the eight major categories of behavioral clues to violence and includes anecdotes from work settings to help managers and others identify potentially violent employees.

Most importantly, she emphasizes the precautions and steps managers must take when they see these "clues" in an employee's behavior and how to create and maintain a work environment that is likely to protect everyone.Including the hiring--appraisal--training process, Risky Business focuses on system-wide, ongoing prevention steps organizations can take to protect everyone in the workplace.

The book points out for readers informal organizational `policies'that unwittingly encourage potentially dangerous behaviors in employees and then offers alternative `policies'that create and maintain a safer environment.

Managers, members of personnel, and public relations representatives learn how to deal effectively with the fears of workers and customers should a violent event occur that affects the company's morale and image.

However, readers are certain to gain the skills and foresight necessary to avert disaster before it strikes.Lynne Falkin McClure, PhD, is a management consultant, workshop designer/facilitator, and public speaker in Tempe, Arizona.

President of McClure Associates Management Consultants, Inc., since 1980, she specializes in work relationships and conducts inhouse workshops for corporations and government agencies.

Through The McClure Institute in Tempe, she offers intensive 5--day courses for executives, directors, and managers, as well as for EAP specialists and mental health professionals, on how to identify and prevent potential workplace violence.

Dr. McClure has been a guest on several national shows, including appearances on "Maury Povich," "Between the Lines" (Associated Press Broadcast News), "Good Day Atlanta," "Market Talk" (KWHY-TV, America's first all-financial station), and "Wireless Flash" (San Diego).

BIC:

JH Sociology & anthropology

Our price£71.19
RRP £88.99
Save 20%