Understanding Knowledge-Intensive Business Services: Identification, Systematization, and Characterization of Knowledge Flows - 10 (1st Edition 2021)

This book contributes to an improved understanding of knowledge-intensive business services and knowledge management issues.

It offers a complex overview of literature devoted to these topics and introduces the concept of 'knowledge flows', which constitutes a missing link in the previous knowledge management theories.

The book provides a detailed analysis of knowledge flows, with their types, relations and factors influencing them.

It offers a novel approach to understand the aspects of knowledge and its management not only inside the organization, but also outside, in its environment.