The support economy : why corporations are failing individuals and the next episode of capitalism

Organizations are an integral part of all our lives; whether schools, hospitals, transport networks or commercial corporations.

But do they really serve our interests in the twenty-first century?

A dazzling blend of business vision, social psychology, history and economics, The Support Economy argues compellingly that individuals have outgrown the organizations upon which their well-being depends.

Today's consumers and employees want to make informed decisions, get their views heard and control their own destinies - and find dealing with organizations frustrating, confusing and stressful.

The Support Economy is the first book to critically examine the cause of this crisis in confidence: the 'enterprise logic' known as managerial capitalism that has outlived its use.