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Service operations management

Paperback / softback 2 Nov 2020
ISBN: 9781292064468
Dewey: 658.812
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Master data management and data governance

Hardback 16 Jan 2011
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Dewey: 658.8120285574
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Managing customer experience and relationships : a strategic framework

series Wiley Corporate F&a Series
Hardback 13 Jun 2022
ISBN: 9781119815334
Dewey: 658.812
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Price management : strategy, analysis, decision, implementation

Hardback 20 Dec 2018
ISBN: 9783319994550
Dewey: 658.816
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Selling all-in-one for dummies

Paperback / softback 3 Feb 2012
Publisher For Dummies
ISBN: 9781118065938
Dewey: 658.81
£17.24
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Image for This is service design doing : applying service design thinking in the real world

This is service design doing : applying service design thinking in the real world

Paperback / softback 19 Jan 2018
Publisher O'Reilly Media
ISBN: 9781491927182
Dewey: 658.812
£29.99
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Dalrymple's sales management : concepts and cases

Hardback 17 Jul 2015
ISBN: 9780470169650
Dewey: 658.81
£217.56
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Image for CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers

CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers

Hardback 16 Oct 2009
ISBN: 9780071590457
Dewey: 658.81202854678
£41.59
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Microsoft Dynamics CRM 2011 Administration Bible

series Bible
Paperback / softback 22 Feb 2011
ISBN: 9780470568149
Dewey: 658.812028553
£29.99
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Image for The SAGE handbook of service-dominant logic

The SAGE handbook of service-dominant logic

Hardback 10 Nov 2018
ISBN: 9781526402837
Dewey: 658.812
£110.50
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Image for Implementing SAP CRM : the guide for business and technology managers

Implementing SAP CRM : the guide for business and technology managers

Hardback 3 Dec 2014
ISBN: 9781482231427
Dewey: 658.812028553
£102.00
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Kundenorientierte Unternehmensfuhrung : Kundenorientierung - Kundenzufriedenheit - Kundenbindung

Paperback / softback 11 Dec 2008
Publisher Gabler
ISBN: 9783834910264
Dewey: 658.812
£67.49
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Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement

series Forum Dienstleistungsmanagement
Hardback 24 Feb 2010
Publisher Gabler
ISBN: 9783834917737
Dewey: 658.812
£71.99
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Image for Pricing and the Condition Technique in SAP ERP

Pricing and the Condition Technique in SAP ERP

Hardback 30 Nov 2016
Publisher SAP Press
ISBN: 9781493214211
Dewey: 658.816
£87.30
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Image for Handel in Theorie und Praxis : Festschrift zum 60. Geburtstag von Prof. Dr. Dirk Moehlenbruch

Handel in Theorie und Praxis : Festschrift zum 60. Geburtstag von Prof. Dr. Dirk Moehlenbruch

Paperback / softback 26 Mar 2013
Publisher Springer Gabler
ISBN: 9783658019853
Dewey: 658.81
£67.49
RRP £74.99 Save 10%
Image for Salesforce Lightning platform enterprise architecture : architect and deliver packaged applications that cater to enterprise business needs

Salesforce Lightning platform enterprise architecture : architect and deliver packaged applications that cater to enterprise business needs

Paperback / softback 4 Nov 2019
ISBN: 9781789956719
Dewey: 658.81200285
£37.79
RRP £41.99 Save 10%
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Using CiviCRM -

Paperback / softback 31 Aug 2016
ISBN: 9781783281459
Dewey: 658.812028553
£42.29
RRP £46.99 Save 10%
Image for Mastering Microsoft Dynamics 365 Customer Engagement : An advanced guide to developing and customizing CRM solutions to improve your business applications, 2nd Edition

Mastering Microsoft Dynamics 365 Customer Engagement : An advanced guide to developing and customizing CRM solutions to improve your business applications, 2nd Edition

Paperback / softback 28 Feb 2019
ISBN: 9781788990226
Dewey: 658.8120285
£35.99
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Sales force management

Paperback / softback 29 Oct 2020
ISBN: 9781119702832
Dewey: 658.81
£103.70
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Image for Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces : Proceedings of the 2018 Academy of Marketing Science (AMS) Annual Conference

Boundary Blurred: A Seamless Customer Experience in Virtual and Real Spaces : Proceedings of the 2018 Academy of Marketing Science (AMS) Annual Conference

series Developments in Marketing Science: Proceedings of the Academy of Marketing Science
Hardback 28 Nov 2018
ISBN: 9783319991801
Dewey: 658.812
£224.99
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Image for Kundenorientierung : Grundlagen, Modelle und Best Practices fur eine erfolgreiche Transformation

Kundenorientierung : Grundlagen, Modelle und Best Practices fur eine erfolgreiche Transformation

Paperback / softback 23 Feb 2021
Publisher Springer Gabler
ISBN: 9783658201753
Dewey: 658.81
£29.69
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Sales force management

Paperback / softback 5 Jul 2023
ISBN: 9780997117134
Dewey: 658.8102
£102.85
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Image for Service Operations Management: Improving Service Delivery

Service Operations Management: Improving Service Delivery

Ebook 26 Oct 2020
Publisher Pearson Education
ISBN: 9781292098029
Dewey: 658.812
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Service Operations Management: Improving Service Delivery

Ebook 16 Jan 2021
Publisher Pearson Education
ISBN: 9781292098050
Dewey: 658.812
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Image for This is service design doing: applying service design and design thinking in the real world

This is service design doing: applying service design and design thinking in the real world

Ebook 2 Jan 2018
Publisher O'Reilly
ISBN: 9781491927151
Dewey: 658.812
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Image for The SAGE handbook of service-dominant logic

The SAGE handbook of service-dominant logic

eBook 8 Oct 2018
Publisher Sage Publications
ISBN: 9781526455505
Dewey: 658.812
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Image for This Is Service Design Doing: Applying Service Design Thinking in the Real World : A Practitioners' Handbook

This Is Service Design Doing: Applying Service Design Thinking in the Real World : A Practitioners' Handbook

eBook 2 Jan 2018
Publisher O'Reilly
ISBN: 9781491927137
Dewey: 658.812
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Image for Supplier Relationship Management: Unlocking the Value in Your Supply Base

Supplier Relationship Management: Unlocking the Value in Your Supply Base

eBook 3 Jan 2022
Publisher Kogan Page
ISBN: 9781398602267
Dewey: 658.812
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Master data management and data governance

eBook 1 Jan 2011
Publisher McGraw-Hill
ISBN: 9780071744591
Dewey: 658.8120285574
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Image for Quality : from customer needs to customer satisfaction

Quality : from customer needs to customer satisfaction

Paperback / softback 4 Aug 2011
ISBN: 9789144059426
Dewey: 658.812
£82.00
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