Search Results - KJSU - Barlow, Janelle - Academic

Branded Customer Service: The New Competitive Edge

Paperback / softback 10 Sep 2006
Publisher Berrett-Koehler
ISBN: 9781576754047
Dewey: 658.812
£15.75
RRP £21.00
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong

Paperback / softback 1 Aug 2008
Publisher Berrett-Koehler
ISBN: 9781576755822
Dewey: 658.812
Out of Print
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