Search Results - KJSU - Bell, Chip R. - Zemke, Ron

Wired and dangerous : how your customers have changed and what to do about it

Paperback / softback 30 May 2011
Publisher Berrett-Koehler
ISBN: 9781605099750
Dewey: 658.812
£13.49
RRP £17.99 Save 25%

Knock your socks off service recovery

Paperback / softback 22 May 2018
Publisher Amacom
ISBN: 9780814470848
Dewey: 658.812
£11.50

Managing knock your socks off service

Paperback / softback 1 Jun 2013
Publisher Amacom
ISBN: 9780814432044
Dewey: 658.812
£14.99

Managing knock your socks off service

eBook 1 Jun 2013
Publisher Amacom
ISBN: 9780814432051
Dewey: 658.812
Licence From
£18.77
Available on VLeBooks

Take their breath away: how imaginative service creates devoted customers

Ebook 20 Apr 2009
Publisher Wiley-Blackwell
ISBN: 9780470485316
Dewey: 658.812
Licence From
£18.99
Available on VLeBooks

Take Their Breath Away: How Imaginative Service Creates Devoted Customers

Ebook 29 Apr 2009
Publisher Wiley-Blackwell
ISBN: 9780470485323
Dewey: 658.812
Licence From
£18.99
Available on VLeBooks
£24.99

Best Practices for Customer Service

Spiral bound 30 Jan 1998
ISBN: 9780874254433
£97.00
Licence From
£39.95
Available on VLeBooks

Wired and Dangerous: How Your Customers Have Changed and What to Do About It

Ebook 6 Jun 2011
Publisher Berrett-Koehler
ISBN: 9781605099774
Dewey: 658.812
Licence From
£39.95
Available on VLeBooks

Sustaining Knock Your Socks Off Service

Hardback 1 Jan 1993
Publisher Amacom
ISBN: 9780814451595
Dewey: 658.812
£19.95

Magnetic service : secrets for creating devoted customers

Paperback / softback 8 Jan 2006
Publisher Berrett-Koehler
ISBN: 9781576753750
Dewey: 658.8343
£10.49
RRP £13.99 Save 25%

Managing knock your socks off service

Paperback 1 May 2007
Publisher Amacom
ISBN: 9780814473689
Dewey: 658.8'12

This title has been replaced View Replacement

E-service : 24 ways to keep your customers - when the competition is just a click away

Hardback 1 Nov 2000
Publisher Amacom
ISBN: 9780814406069
Dewey: 658.81202854678
Out of Print
Out of Print

Delivering knock your socks off service

Paperback 1 Nov 1997
Publisher Amacom
ISBN: 9780814479704
Dewey: 658.812

This title has been replaced View Replacement

Tales of knock your socks off service

Paperback 30 Nov 1997
Publisher Amacom
ISBN: 9780814479711
Dewey: 658.812
Out of Print

Delivering knock your socks off service

Paperback / softback 1 Jan 2003
Publisher Amacom
ISBN: 9780814407653
Dewey: 658.812
Out of Print

Best practices in customer service

Paperback 1 Jan 1999
Publisher Amacom
ISBN: 9780814470282
Dewey: 658.812
Out of Print

Service America in the New Economy

Hardback 16 Sep 2001
ISBN: 9780071377225
Dewey: 658.812
Out of Print

Take their breath away : how imaginative service creates devoted customers

Hardback 22 May 2009
ISBN: 9780470443507
Dewey: 658.812
Out of Print

Service magic : the art of wowing your customers

Paperback 22 Apr 2003
Publisher Kaplan Business
ISBN: 9780793164677
Dewey: 658.8120973
Out of Print

Service Recovery : Fixing Broken Customers

Hardback 1 Jan 1995
Publisher Productivity Press
ISBN: 9781563271502
Dewey: 658.812
Out of Print

Magnetic service : secrets for creating passionately devoted customers

Hardback 1 Oct 2003
Publisher Berrett-Koehler
ISBN: 9781576752364
Dewey: 658.8343
Out of Print
Out of Print

Customer Service Best Practices

Hardback 15 Jun 2005
ISBN: 9788179921814
Dewey: 658.812
Out of Print
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