I still find that offensive!

When you hear that now ubiquitous phrase 'I find that offensive', you know you're being told to shut up.

Indeed, competitive offence-claiming is ratcheting up well beyond religious sensibilities.

So, while Islamists and feminists may seem to have little in common, they are both united in demanding retribution in the form of bans, penalties and censorship of those who hurt their feelings.

But how did we become so thin-skinned? In this new and updated edition, Claire Fox addresses head on the possible causes of what is fast becoming known as 'Generation Snowflake' in a call to toughen up, become more robust and make a virtue of the right to be offensive.