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This Is Service Design Doing: Applying Service Design Thinking in the Real World : A Practitioners' Handbook

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How can you establish a customer-centric culture in an organisation?

This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.

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£26.99
Product Details
O'Reilly
1491927135 / 9781491927137
eBook (EPUB)
658.812
02/01/2018
English
568 pages
Copy: 100%; print: 100%
Includes QR code Description based on print version record.