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Image for 54 Golden Nuggets: The Best of the Telephone Doctor

54 Golden Nuggets: The Best of the Telephone Doctor : Quick Tips to Cure Your Business Communication Ills

Friedman, Nancy
See all formats and editions

Nancy Friedman, has been writing about effective customer service for years and has been read by tens of thousands of business professionals.

This compilation of over 50 of her most popular and most frequently requested articles is a no-nonsense guide to curing any and all customer service ills in your organization.

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£19.76 Save 10.00%
RRP £21.95
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Product Details
HRD Press Inc.,U.S.
1599962551 / 9781599962559
Paperback / softback
658.812
30/11/2011
United States
English
x, 194 p.
23 cm
Professional & Vocational/Tertiary Education (US: College) Learn More
KJB Business studies: general
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