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Image for Process Improvement

Process Improvement : A Handbook for Managers

Hardback 4 Jan 1996
ISBN: 9780566076336
Dewey: 658.5
Out of Print
Image for Compendium of Customer Service Questionnaires and Inventories

Compendium of Customer Service Questionnaires and Inventories

Loose-leaf 26 Nov 2002
ISBN: 9780566084287
Dewey: 658.812
Out of Print
Image for Compendium of Questionnaires and Inventories

Compendium of Questionnaires and Inventories - v.1 & 2

CD-ROM 28 Jan 2002
ISBN: 9780566085215
Dewey: 658.312404
Out of Print
Image for Measuring Customer Service Effectiveness

Measuring Customer Service Effectiveness

Hardback 22 Oct 2004
ISBN: 9780566085383
Dewey: 658.712072
£114.75
RRP £135.00
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Image for Compendium of Learning and Development Quizzes

Compendium of Learning and Development Quizzes

Hardback 24 Oct 2003
ISBN: 9780566085406
Dewey: 658.407124
Out of Print
Image for Training for Empowerment

Training for Empowerment

Loose-leaf 21 Jul 1994
ISBN: 9780566075148
Dewey: 658.3124
Out of Print
Image for Compendium of Questionnaires and Inventories

Compendium of Questionnaires and Inventories

Loose-leaf 21 Jun 1999
ISBN: 9780566080883
Dewey: 658.312404
Out of Print
Image for Compendium of Questionnaires and Inventories

Compendium of Questionnaires and Inventories - v. 2

Loose-leaf 28 Jul 2001
ISBN: 9780566083501
Dewey: 658.312404
Out of Print
Image for 20 Training Workshops for Customer Care

20 Training Workshops for Customer Care

Loose-leaf 28 Jan 1993
ISBN: 9781859040058
Dewey: 658.812
Out of Print
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