Stories of modern technology failures and cognitive engineering successes

A woman is operated on while she's awake...

A plane runs out of gas while circling an airport for 30 minutes...

A passenger liner is mistaken for an enemy fighter and shot down...

A company invests in a new system that will cost them money...

What do these failure have in common?  How can we prevent them from happening again?

Offering a critical perspective on problems with human-technical systems, Stories of Modern Technology Failures and Cognitive Engineering Successesexplores the significant efforts of those who have made a positive difference.  The book analyzes a variety of cognitive engineering applications, including training, design, military, transportation, communications, medicine, and emergency response in the nuclear industry.

Real world examples include-

The book's focus on cognitive engineering solutions emphasizes methodology such as knowledge elicitation, laboratory studies, naturalistic observation, usability, and modeling. It addresses highly complex systems as well as traditional human-machine interfaces.

This book demonstrates how cognitive engineers-