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Image for Beschwerdeinformationen und Ihre Nutzung

Beschwerdeinformationen und Ihre Nutzung

series Fokus Dienstleistungsmarketing
Paperback / softback 16 Apr 2009
Publisher Gabler
ISBN: 9783834912961
Dewey: 658.812
£44.99
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Beurteilung von Dienstleistungsqualitat : Dynamische Betrachtung des Qualitatsurteils im Weiterbildungsbereich

series Fokus Dienstleistungsmarketing
Paperback 15 Feb 1995
ISBN: 9783824461103
£42.99
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Preis- Und Kostenmanagement Von Dienstleistungen Im Business-to-business-bereich.

series Fokus Dienstleistungsmarketing
Ebook 2 Jul 2013
ISBN: 9783322997791
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Produktivitat von Dienstleistungen : Mitwirkung und Einfluss des Kunden

series Fokus Dienstleistungsmarketing
Paperback / softback 25 Apr 2006
ISBN: 9783835002555
Dewey: 658.8
£59.99
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Image for Kapazitatsmanagement von Dienstleistungsunternehmungen: Eine Analyse aus Anbieter- und Nachfragersicht.

Kapazitatsmanagement von Dienstleistungsunternehmungen: Eine Analyse aus Anbieter- und Nachfragersicht.

series Fokus Dienstleistungsmarketing
Ebook 2 Jul 2013
ISBN: 9783322952547
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Internationales Beschwerdemanagement

series Fokus Dienstleistungsmarketing
Ebook 9 Mar 2013
ISBN: 9783322915030
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Advances in Services Marketing

series Fokus Dienstleistungsmarketing
Ebook 1 Jul 2013
ISBN: 9783322915078
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Dienstleistungspolitik industrieller Unternehmen: Sekundardienstleistungen als Marketinginstrument bei Gebrauchsgutern.

series Fokus Dienstleistungsmarketing
Ebook 13 Mar 2013
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Image for Messung der Dienstleistungsqualitat in komplexen Marktstrukturen: Perspektiven fur ein Qualitatsmanagement von Hochschulen

Messung der Dienstleistungsqualitat in komplexen Marktstrukturen: Perspektiven fur ein Qualitatsmanagement von Hochschulen

series Fokus Dienstleistungsmarketing
Ebook 8 Mar 2013
ISBN: 9783322817686
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Sicherung Von Property Rights Bei Komplexer Leistungserstellung: Vergleichende Untersuchung Von Wirtschaftsmediation Und Claim Management

series Fokus Dienstleistungsmarketing
Ebook 6 Dec 2012
ISBN: 9783322819628
Dewey: 330
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Qualitatsmanagement Im Kundenservice: Logistik, Finanzierung Und Beratung Im Deutschen Biermarkt.

series Fokus Dienstleistungsmarketing
Ebook 17 Apr 2013
ISBN: 9783322977083
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Grundsatzfragen Und Herausforderungen Des Dienstleistungsmarketing.

series Fokus Dienstleistungsmarketing
Ebook 17 Apr 2013
ISBN: 9783322977335
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Neue Entwicklungen im Dienstleistungsmarketing

series Fokus Dienstleistungsmarketing
Ebook 2 Jul 2013
ISBN: 9783322978301
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Loyalitat von Bankkunden: Bestimmungsgroen und Gestaltungsmoglichkeiten.

series Fokus Dienstleistungsmarketing
Ebook 1 Jul 2013
ISBN: 9783322995056
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Image for Neue Aspekte Des Dienstleistungsmarketing: Konzepte Fur Forschung Und Praxis

Neue Aspekte Des Dienstleistungsmarketing: Konzepte Fur Forschung Und Praxis

series Fokus Dienstleistungsmarketing
Ebook 8 Mar 2013
ISBN: 9783322852045
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Service Quality and Management

series Fokus Dienstleistungsmarketing
Ebook 29 Jun 2013
ISBN: 9783322909817
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Service Quality and Management

series Fokus Dienstleistungsmarketing
Paperback 12 Mar 2014
ISBN: 9783322909824
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Image for Kundenzufriedenheit, Kundenbegeisterung und Kundenpreisverhalten: Empirische Studien zur Untersuchung der Wirkungszusammenhange

Kundenzufriedenheit, Kundenbegeisterung und Kundenpreisverhalten: Empirische Studien zur Untersuchung der Wirkungszusammenhange

series Fokus Dienstleistungsmarketing
Ebook 24 Nov 2014
Publisher Springer
ISBN: 9783658082741
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Image for Beitrage zur Dienstleistungsforschung 2016

Beitrage zur Dienstleistungsforschung 2016

series Fokus Dienstleistungsmarketing
Ebook 27 Mar 2017
Publisher Springer
ISBN: 9783658164645
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Image for Kooperation Als Wettbewerbsstrategie Fur Dienstleistungsunternehmen.

Kooperation Als Wettbewerbsstrategie Fur Dienstleistungsunternehmen.

series Fokus Dienstleistungsmarketing
Ebook 2 Jul 2013
ISBN: 9783663014874
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Image for Kundenservice durch Benutzerinformation: Die Technische Dokumentation als Sekundardienstleistung im Marketing.

Kundenservice durch Benutzerinformation: Die Technische Dokumentation als Sekundardienstleistung im Marketing.

series Fokus Dienstleistungsmarketing
Ebook 1 Jul 2013
ISBN: 9783663086833
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Image for Beurteilung von Dienstleistungsqualitat: Dynamische Betrachtung des Qualitatsurteils im Weiterbildungsbereich

Beurteilung von Dienstleistungsqualitat: Dynamische Betrachtung des Qualitatsurteils im Weiterbildungsbereich

series Fokus Dienstleistungsmarketing
Ebook 1 Jul 2013
ISBN: 9783663082880
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Image for Kundenentwicklung im Dienstleistungsbereich

Kundenentwicklung im Dienstleistungsbereich

series Fokus Dienstleistungsmarketing
Paperback / softback 25 Feb 2003
ISBN: 9783824476756
Dewey: 658.8
£59.99
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Image for Neue Herausforderungen an das Dienstleistungsmarketing

Neue Herausforderungen an das Dienstleistungsmarketing

series Fokus Dienstleistungsmarketing
Paperback / softback 26 Feb 2008
Publisher Gabler
ISBN: 9783834908919
Dewey: 658.8
£59.99
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Image for Ko-Kreation von Werten im Dienstleistungsmanagement: Eine empirische Analyse des Einflusses anderer Personen bei Sportevents

Ko-Kreation von Werten im Dienstleistungsmanagement: Eine empirische Analyse des Einflusses anderer Personen bei Sportevents

series Fokus Dienstleistungsmarketing
Ebook 29 Jun 2012
Publisher Gabler Verlag
ISBN: 9783834942142
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Image for Theorie und Praxis des Dienstleistungsmarketing: Aktuelle Konzepte und Entwicklungen

Theorie und Praxis des Dienstleistungsmarketing: Aktuelle Konzepte und Entwicklungen

series Fokus Dienstleistungsmarketing
Ebook 14 Nov 2012
Publisher Springer
ISBN: 9783834968692
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Image for Weiterempfehlungen im Tourismus: Eine Analyse einflussreicher Empfehlungsgeber touristischer Destinationen

Weiterempfehlungen im Tourismus: Eine Analyse einflussreicher Empfehlungsgeber touristischer Destinationen

series Fokus Dienstleistungsmarketing
Ebook 10 Dec 2008
Publisher Gabler Verlag
ISBN: 9783834981417
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Image for Zufriedenheitsorientierte Steuerung des Customer Care: Management von Customer Care Partnern mittels Zufriedenheits-Service Level Standards

Zufriedenheitsorientierte Steuerung des Customer Care: Management von Customer Care Partnern mittels Zufriedenheits-Service Level Standards

series Fokus Dienstleistungsmarketing
Ebook 28 Feb 2008
Publisher Gabler Verlag
ISBN: 9783834996411
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Image for Produktivitat von Dienstleistungen: Mitwirkung und Einfluss des Kunden

Produktivitat von Dienstleistungen: Mitwirkung und Einfluss des Kunden

series Fokus Dienstleistungsmarketing
Ebook 28 Oct 2007
ISBN: 9783835090842
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Kundenentwicklung Im Dienstleistungsbereich

series Fokus Dienstleistungsmarketing
Ebook 9 Mar 2013
ISBN: 9783322914569
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