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Image for Raving Fans!

Raving Fans!

series The one minute manager
Paperback / softback 15 Jun 1998
Publisher HarperCollins
ISBN: 9780006530695
Dewey: 658.812
£7.49
RRP £9.99 Save 25%
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Image for The Best Damn Sales Book Ever

The Best Damn Sales Book Ever : 16 Rock-Solid Rules for Achieving Sales Success!

Hardback 4 Apr 2006
ISBN: 9780471757283
Dewey: 658.81
£12.00
RRP £16.00 Save 25%
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Best Practice Guide for Customer Service Professionals

series Customer Service Best Practice Guides
Paperback / softback 1 Jun 2006
ISBN: 9780954874414
Dewey: 658.812
£22.50
RRP £30.00 Save 25%
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Image for Sales Management For Dummies

Sales Management For Dummies

Paperback / softback 23 Oct 2015
Publisher For Dummies
ISBN: 9781119094227
Dewey: 658.81
£16.49
RRP £21.99 Save 25%
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Affected : Emotionally Engaging Customers in The Digital Age

Paperback / softback 18 May 2018
ISBN: 9780730357018
Dewey: 658.812
£14.96
RRP £19.95 Save 25%
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Sell without Selling Out : A Guide to Success on Your Own Terms

Paperback / softback 22 Feb 2022
ISBN: 9781989603574
Dewey: 658.81
£12.71
RRP £16.95 Save 25%
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Image for The Pricing Journey

The Pricing Journey : The Organizational Transformation Toward Pricing Excellence

series Stanford business books
Hardback 29 Apr 2015
ISBN: 9780804788748
Dewey: 658.816
£46.40
RRP £58.00 Save 20%
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Image for Close for Life: The Real Estate Agent's Guide to Creating Satisfied Customers that Only Do Business with You

Close for Life: The Real Estate Agent's Guide to Creating Satisfied Customers that Only Do Business with You

Paperback / softback 8 Aug 2023
ISBN: 9781265223281
Dewey: 658.812
£14.39
RRP £17.99 Save 20%
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The New Customer Experience Management : Why and How the Companies of the Future Address Their Customers' Needs Proactively

Paperback / softback 11 Nov 2022
Publisher Routledge
ISBN: 9781032313412
Dewey: 658.812
£25.49
RRP £29.99 Save 15%
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Image for The Relationship Economy

The Relationship Economy : Building Stronger Customer Connections in the Digital Age

Hardback 8 Oct 2019
ISBN: 9781626346437
Dewey: 658.812
£16.13
RRP £21.50 Save 25%
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Image for Lean CX

Lean CX : How to Differentiate at Low Cost and Least Risk

Hardback 6 Apr 2021
Publisher De Gruyter
ISBN: 9783110683684
Dewey: 658.812
£27.20
RRP £34.00 Save 20%
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Image for How to Win Friends and Influence Profits

How to Win Friends and Influence Profits

Paperback / softback 15 Jan 2010
Publisher Cyan Books
ISBN: 9781905736362
Dewey: 658.812
£8.99
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Image for Crowning the Customer

Crowning the Customer : How To Become Customer-Driven

Paperback / softback 24 Feb 2006
Publisher O'Brien Press Ltd
ISBN: 9780862789527
Dewey: 658.812
£11.99
RRP £14.99 Save 20%
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Image for Customer Service Pocketbook: 3rd Edition

Customer Service Pocketbook: 3rd Edition : Customer Service Pocketbook: 3rd Edition

Paperback / softback 1 Oct 2013
ISBN: 9781906610555
Dewey: 658.812
£7.99
RRP £9.99
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Image for Monitoring, Measuring, and Managing Customer Service

Monitoring, Measuring, and Managing Customer Service

Hardback 15 May 2000
ISBN: 9780787951399
Dewey: 658.812
£32.29
RRP £37.99
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Image for Do Penguins Eat Peaches?

Do Penguins Eat Peaches? : And other unexpected ways to discover what your customers want

Paperback / softback 17 Oct 2023
ISBN: 9781788604178
Dewey: 658.812
£11.99
RRP £14.99 Save 20%
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Image for Meeting Customer Needs

Meeting Customer Needs

series Chartered Management Institute series
Paperback / softback 1 Oct 2003
ISBN: 9780750659840
Dewey: 658.812
£36.54
RRP £42.99
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Image for No B.S. Price Strategy: The Ultimate No Holds Barred, Kick Butt, Take No Prisoners Guide to Profits, Power, and Prosperity

No B.S. Price Strategy: The Ultimate No Holds Barred, Kick Butt, Take No Prisoners Guide to Profits, Power, and Prosperity

Paperback / softback 16 Jun 2011
Publisher Entrepreneur Press
ISBN: 9781599184005
Dewey: 658.816
£14.39
RRP £17.99 Save 20%
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Image for Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value

Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value

Hardback 16 Mar 1999
ISBN: 9780071342537
Dewey: 658.81
£30.39
RRP £37.99
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Image for Delivering Effective Social Customer Service

Delivering Effective Social Customer Service : How to Redefine the Way You Manage Customer Experience and Your Corporate Reputation

Hardback 25 Oct 2013
ISBN: 9781118662670
Dewey: 658.812
£14.99
RRP £19.99
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Image for Designing the Customer-Centric Organization

Designing the Customer-Centric Organization : A Guide to Strategy, Structure, and Process

series The Jossey-Bass business & management series
Hardback 13 May 2005
ISBN: 9780787979195
Dewey: 658.812
£36.13
RRP £42.50
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Image for Improving Customer Satisfaction, Loyalty, and Profit

Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System

series J-B-UMBS Series
Hardback 17 Oct 2000
ISBN: 9780787953102
Dewey: 658.812
£28.49
RRP £37.99
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Image for Microsoft Dynamics CRM 2016 Unleashed

Microsoft Dynamics CRM 2016 Unleashed : With Expanded Coverage of Parature, ADX and FieldOne

series Unleashed
Paperback / softback 9 Sep 2016
Publisher Sams Publishing
ISBN: 9780672337604
Dewey: 658.812028553
£41.59
RRP £51.99
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Image for Answering the Ultimate Question

Answering the Ultimate Question : How Net Promoter Can Transform Your Business

Hardback 5 Dec 2008
ISBN: 9780470260692
Dewey: 658.812
£17.24
RRP £22.99
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Image for Game-Based Marketing

Game-Based Marketing : Inspire Customer Loyalty Through Rewards, Challenges, and Contests

Hardback 16 Apr 2010
ISBN: 9780470562239
Dewey: 658.812
£14.24
RRP £18.99
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Image for Unleashing Excellence

Unleashing Excellence : The Complete Guide to Ultimate Customer Service

Hardback 11 Dec 2009
ISBN: 9780470503805
Dewey: 658.812
£15.75
RRP £21.00
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Image for Chocolates on the Pillow Aren't Enough

Chocolates on the Pillow Aren't Enough : Reinventing The Customer Experience

Paperback / softback 20 Mar 2009
ISBN: 9780470404638
Dewey: 658.812
£8.99
RRP £11.99
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Image for Finishing Touch, The

Finishing Touch, The : How to Build World-Class Customer Service

series Financial Times Series
Paperback / softback 4 Nov 2010
ISBN: 9780273713012
Dewey: 658.812
£21.59
RRP £26.99
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Image for How to Measure Customer Satisfaction

How to Measure Customer Satisfaction

Paperback / softback 29 Dec 2003
ISBN: 9780566085956
Dewey: 658.812
£33.99
RRP £39.99
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Image for All For One

All For One : 10 Strategies for Building Trusted Client Partnerships

Hardback 29 Apr 2009
ISBN: 9780470380284
Dewey: 658.812
£14.99
RRP £19.99
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