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Image for The New Customer Experience Management

The New Customer Experience Management : Why and How the Companies of the Future Address Their Customers' Needs Proactively

Paperback / softback 11 Nov 2022
Publisher Routledge
ISBN: 9781032313412
Dewey: 658.812
£25.49
RRP £29.99 Save 15%
2 in Stock Need More ?
Image for Pricing Strategy Implementation

Pricing Strategy Implementation : Translating Pricing Strategy into Results

Paperback / softback 8 Aug 2019
Publisher Routledge
ISBN: 9781138332171
Dewey: 658.816
£39.09
RRP £45.99 Save 15%
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Image for Loyalty Management

Loyalty Management : From Loyalty Programs to Omnichannel Customer Experiences

Paperback / softback 7 Oct 2019
Publisher Routledge
ISBN: 9780367210724
Dewey: 658.812
£32.29
RRP £37.99 Save 15%
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Image for The Customer Copernicus

The Customer Copernicus : How to be Customer-Led

Paperback / softback 17 May 2021
Publisher Routledge
ISBN: 9780367564636
Dewey: 658.812
£25.49
RRP £29.99 Save 15%
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Image for Sales Force Management

Sales Force Management : Leadership, Innovation, Technology: International Student Edition

Paperback / softback 1 Sep 2021
Publisher Routledge
ISBN: 9780367682538
Dewey: 658.8101
£42.49
RRP £49.99 Save 15%
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Image for Transformational Sales Leadership

Transformational Sales Leadership : Sales Leader Perspectives

Paperback / softback 26 Apr 2024
Publisher Routledge
ISBN: 9781032361406
Dewey: 658.81
£27.19
RRP £31.99 Save 15%
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Image for Superior Customer Value

Superior Customer Value : Finding and Keeping Customers in the Now Economy

Paperback / softback 17 Dec 2018
Publisher Routledge
ISBN: 9780815390930
Dewey: 658.812
£45.89
RRP £53.99
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Image for Relationship Marketing in the Digital Age

Relationship Marketing in the Digital Age

series Routledge Studies in Marketing
Hardback 2 Jan 2019
Publisher Routledge
ISBN: 9781138310025
Dewey: 658.812
£114.75
RRP £135.00
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Image for The Dark Side of CRM

The Dark Side of CRM : Customers, Relationships and Management

Paperback / softback 4 Sep 2015
Publisher Routledge
ISBN: 9781138803329
Dewey: 658.812
£41.64
RRP £48.99
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Image for The Customer Copernicus

The Customer Copernicus : How to be Customer-Led

Hardback 17 May 2021
Publisher Routledge
ISBN: 9780367539191
Dewey: 658.812
£114.75
RRP £135.00
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Image for Advanced Sales Management Handbook and Cases

Advanced Sales Management Handbook and Cases : Analytical, Applied, and Relevant

Paperback / softback 9 Aug 2011
Publisher Routledge
ISBN: 9780415886529
Dewey: 658.81
£63.74
RRP £74.99
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Image for Developments in the Call Centre Industry

Developments in the Call Centre Industry : Analysis, Changes and Challenges

series Routledge Studies in Business Organizations and Networks
Hardback 15 Jun 2006
Publisher Routledge
ISBN: 9780415357029
Dewey: 658.812
£123.25
RRP £145.00
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Image for Profit Maximization Through Customer Relationship Marketing

Profit Maximization Through Customer Relationship Marketing : Measurement, Prediction, and Implementation

Hardback 14 Feb 2008
Publisher Routledge
ISBN: 9780789038029
Dewey: 658.812
£123.25
RRP £145.00
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Image for The Hero Trap

The Hero Trap : How to Win in a Post-Purpose Market by Putting People in Charge

Hardback 17 Jun 2020
Publisher Routledge
ISBN: 9780367242701
Dewey: 658.812
£114.75
RRP £135.00
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Image for Customer Service Marketing

Customer Service Marketing : Managing the Customer Experience

Paperback / softback 5 Dec 2022
Publisher Routledge
ISBN: 9780367208936
Dewey: 658.812
£32.29
RRP £37.99
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Image for The Expert Guide to Retail Pricing

The Expert Guide to Retail Pricing : An Analytics-Based Approach to Maximise Margins

Paperback / softback 7 Jul 2023
Publisher Routledge
ISBN: 9781032465326
Dewey: 658.816
£28.89
RRP £33.99
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Image for Relationship marketing in the digital age

Relationship marketing in the digital age

series Routledge Studies in Marketing
eBook 15 Jan 2019
Publisher Routledge
ISBN: 9781351388238
Dewey: 658.812
Licence From
£150.00
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Image for Sales Management: A Research Overview

Sales Management: A Research Overview

series State of the Art in Business Research
eBook 2 Jun 2023
Publisher Routledge
ISBN: 9781000932270
Dewey: 658.81
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£54.99
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Image for The Abusive Customer

The Abusive Customer : Breaking the Silence Around Customers’ Aggressive Behavior

Paperback / softback 18 Aug 2023
Publisher Routledge
ISBN: 9781032515007
Dewey: 658.812
£28.04
RRP £32.99
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Image for Customer relationship management: concepts and technologies.

Customer relationship management: concepts and technologies.

eBook 24 Apr 2019
Publisher Routledge
ISBN: 9781351016537
Dewey: 658.812
Licence From
£840.00
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Image for Sales Force Management: Leadership, Innovation, Technology

Sales Force Management: Leadership, Innovation, Technology

eBook 7 Dec 2020
Publisher Routledge
ISBN: 9781000317510
Dewey: 658.8101
Licence From
£740.00
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Image for The Customer Copernicus: How to Be Customer Led

The Customer Copernicus: How to Be Customer Led

eBook 16 May 2021
Publisher Routledge
ISBN: 9781000364989
Dewey: 658.812
Licence From
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Image for The Customer Copernicus: How to Be Customer Led

The Customer Copernicus: How to Be Customer Led

eBook 16 May 2021
Publisher Routledge
ISBN: 9781000365030
Dewey: 658.812
Licence From
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Image for Better Customer Service: Simple Rules You Can Apply Today

Better Customer Service: Simple Rules You Can Apply Today

eBook 9 Jun 2021
Publisher Routledge
ISBN: 9781000394894
Dewey: 658.812
Licence From
£150.00
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Image for The hero trap: how to win in a post-purpose market by putting people in charge

The hero trap: how to win in a post-purpose market by putting people in charge

eBook 21 May 2020
Publisher Routledge
ISBN: 9781000034684
Dewey: 658.812
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Image for Sales management

Sales management

eBook 27 Nov 2019
Publisher Routledge
ISBN: 9781000035964
Dewey: 658.81
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£195.00
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Sales management

series Routledge-Noordhoff International Editions
eBook 27 Nov 2019
Publisher Routledge
ISBN: 9781000036060
Dewey: 658.81
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£195.00
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Image for Transforming Relationship Marketing: Strategies and Business Models in the Digital Age

Transforming Relationship Marketing: Strategies and Business Models in the Digital Age

series Routledge Advances in Management and Business Studies
eBook 29 Oct 2020
Publisher Routledge
ISBN: 9781000205534
Dewey: 658.812
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Image for The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

eBook 11 Nov 2022
Publisher Routledge
ISBN: 9781000781557
Dewey: 658.812
Licence From
£135.00
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Image for The customer experience model

The customer experience model

series Routledge Focus on Business and Management
eBook 1 Oct 2020
Publisher Routledge
ISBN: 9781000195194
Dewey: 658.812
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