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The hero trap : how to win in a post-purpose market by putting people in charge

eBook 28 May 2020
Publisher Routledge
ISBN: 9781000034653
Dewey: 658.812
£29.99

The customer experience model

eBook 2 Oct 2020
Publisher Routledge
ISBN: 9781000195170
Dewey: 658.812
£15.00
£49.99

Innovation in pricing : contemporary theories and best practices

eBook 10 Aug 2017
Publisher Routledge
ISBN: 9781351732345
Dewey: 658.816
£125.00
£46.99

Customer loyalty programmes and clubs

eBook 27 Mar 2017
Publisher Routledge
ISBN: 9781317155454
Dewey: 658.812
£80.00
£39.99
£46.99
£36.99
£46.99
£29.99

Creating and managing a CRM platform for your organisation

eBook 9 Jan 2019
ISBN: 9780429812354
Dewey: 658.812
£42.00

Call center continuity planning

eBook 23 Apr 2019
Publisher Auerbach
ISBN: 9780429539879
Dewey: 658.812
£465.00

Cementing customer relationships

eBook 8 Mar 2014
Publisher Productivity Press
ISBN: 9781466590687
Dewey: 658.812
£18.99
£28.99

Pricing strategy implementation : translating pricing strategy into results

eBook 20 Aug 2019
Publisher Routledge
ISBN: 9780429446849
Dewey: 658.816
£32.99
£30.99

Handbook of customer satisfaction and loyalty measurement

eBook 18 Sep 2019
Publisher Routledge
ISBN: 9781315189642
Dewey: 658.812
£39.99

Pricing in business

eBook 16 Feb 2018
Publisher Routledge
ISBN: 9781351249706
Dewey: 658.816
£29.99
£32.00
£12.99
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