Building service provider networks

To be competitive, service providers cannot customize every installation but must simultaneously offer services that meet a wide range of perceived customer needs.

This guide shows commercial service providers and equipment vendors how to build competitive service offerings for enterprise-specific needs.

It: provides vital technical and business guidance to the service provider marketplace; explains how to satisfy the customer's specific needs in data, voice, and/or video; and, enables readers to gain the upper hand in submitting the most competitive service network bids and service level guarantees to customers.