Unspoken : An Inclusive Conversation Guide for Culturally Sensitive Topics

Microaggressions, ground rules, stereotypes and triggers.

How can you navigate culturally sensitive topics when they inevitably come up at work and mindfully talk about them in the workplace?

No matter what country you live in, conversations around culture are tricky and they can affect productivity, employee communication and workplace culture.

Everyone has a unique lens based on their experiences and understanding, lacking knowledge of other's customs, values and habits can lead to poor communication and the creation of an uncomfortable work environment.

In Unspoken, the author outlines an approach that can be used in any country or culture to have a discussion about these potentially uncomfortable topics.

The framework and strategies position readers to facilitate meaningful conversations about culturally sensitive issues such as race, religion, social status, political affiliation, gender, sexual orientation or ability status. Diverse workplaces and a successful career in the global economy require that all employees develop the skills to work with people of different cultures. Unspoken provides a step-by-step guide to having more meaningful conversations about cultural issues.

The book outlines four ground rules to guide discussion along with specific communication tools to help keep the conversation on track.

If, despite your best efforts, you say something that is offensive, this book provides guidance on how to respond, helping you create a workplace that is safe and inclusive for employees of all backgrounds.