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Image for Woo, wow, and win: service design, strategy, and the art of customer delight

Woo, wow, and win: service design, strategy, and the art of customer delight

eBook 29 Nov 2016
Publisher HarperCollins
ISBN: 9780062415707
Dewey: 658.812
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Image for The thank you economy

The thank you economy

eBook 8 Mar 2011
Publisher HarperCollins
ISBN: 9780062036445
Dewey: 658.812
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Image for You can't win a fight with your client & 49 other rules for providing great service

You can't win a fight with your client & 49 other rules for providing great service

Ebook 13 Oct 2009
Publisher HarperCollins
ISBN: 9780061757884
Dewey: 658.812
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Image for The 1% windfall: how successful companies use price to profit and grow

The 1% windfall: how successful companies use price to profit and grow

eBook 16 Mar 2010
Publisher HarperCollins
ISBN: 9780061985270
Dewey: 658.816
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Image for The 24-hour customer: new rules for winning in a time-starved, always-connected economy

The 24-hour customer: new rules for winning in a time-starved, always-connected economy

eBook 1 Sep 2010
Publisher HarperCollins
ISBN: 9780062002792
Dewey: 658.812
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Image for The effortless experience: conquering the new battleground for customer loyalty

The effortless experience: conquering the new battleground for customer loyalty

Ebook 26 Sep 2013
Publisher Penguin
ISBN: 9780241967928
Dewey: 658.812
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Image for Users not customers: who really determines the success of your business

Users not customers: who really determines the success of your business

eBook 3 Nov 2011
Publisher Portfolio Penguin
ISBN: 9780670920983
Dewey: 658.812
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Image for Customer is king: how to exceed their expectations

Customer is king: how to exceed their expectations

series Virgin business guides
eBook 29 Feb 2012
Publisher Virgin Digital
ISBN: 9781448132096
Dewey: 658.812
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Image for Batteries included!

Batteries included!

eBook 24 Apr 2012
ISBN: 9781448149384
Dewey: 658.812
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Image for Dalrymple's sales management

Dalrymple's sales management

Ebook 12 Feb 2015
Publisher Wiley-Blackwell
ISBN: 9781119110873
Dewey: 658.81
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Image for Excellence wins: a no-nonsense guide to becoming the best in a world of compromise

Excellence wins: a no-nonsense guide to becoming the best in a world of compromise

Ebook 5 Mar 2019
Publisher Zondervan
ISBN: 9780310352105
Dewey: 658.812
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Image for ProActive sales management: how to lead, motivate, and stay ahead of the game

ProActive sales management: how to lead, motivate, and stay ahead of the game

eBook 1 Aug 2009
Publisher Amacom
ISBN: 9780814414576
Dewey: 658.81
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Image for Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

eBook 21 Apr 2010
Publisher Amacom
ISBN: 9780814415399
Dewey: 658.812
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Image for Delivering knock your socks off service

Delivering knock your socks off service

eBook 1 Oct 2011
Publisher Amacom
ISBN: 9780814417560
Dewey: 658.812
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Image for High-tech, high-touch customer service: inspire timeless loyalty in the demanding new world of social commerce

High-tech, high-touch customer service: inspire timeless loyalty in the demanding new world of social commerce

eBook 16 May 2012
ISBN: 9780814417911
Dewey: 658.812
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Image for The real-time contact center

The real-time contact center

Ebook 26 Aug 2005
Publisher Amacom Books
ISBN: 9780814429082
Dewey: 658.812
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Image for What your CEO needs to know about sales compensation: connecting the corner office to the front line

What your CEO needs to know about sales compensation: connecting the corner office to the front line

eBook 2 Mar 2013
Publisher Amacom
ISBN: 9780814432280
Dewey: 658.81
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Image for Smart sales manager: the ultimate playbook for building and running a high-performance inside sales team

Smart sales manager: the ultimate playbook for building and running a high-performance inside sales team

eBook 1 Jun 2013
Publisher Amacom
ISBN: 9780814432846
Dewey: 658.8102
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Image for The innovative sale: unleash your creativity for better customer solutions and extraordinary results

The innovative sale: unleash your creativity for better customer solutions and extraordinary results

eBook 1 Feb 2014
Publisher Amacom
ISBN: 9780814433485
Dewey: 658.81
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Image for Nonstop sales boom: powerful strategies to drive consistent sales growth year after year

Nonstop sales boom: powerful strategies to drive consistent sales growth year after year

Ebook 1 Aug 2014
Publisher Amacom
ISBN: 9780814433775
Dewey: 658.8101
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Image for Evergreen: cultivate the enduring customer loyalty that keeps your business thriving

Evergreen: cultivate the enduring customer loyalty that keeps your business thriving

eBook 7 Jan 2015
Publisher Amacom
ISBN: 9780814434444
Dewey: 658.812
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Image for Sales management: simplified : the straight truth about getting exceptional results from your sales team

Sales management: simplified : the straight truth about getting exceptional results from your sales team

Ebook 21 Oct 2015
ISBN: 9780814436448
Dewey: 658.81
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Image for What customers crave: how to create relevant and memorable experiences at every touchpoint

What customers crave: how to create relevant and memorable experiences at every touchpoint

Ebook 13 Oct 2016
Publisher Amacom
ISBN: 9780814437827
Dewey: 658.812
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Image for Combo prospecting: the powerful one-two punch that fills your pipeline and wins sales

Combo prospecting: the powerful one-two punch that fills your pipeline and wins sales

eBook 11 Jan 2018
ISBN: 9780814439128
Dewey: 658.812
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Image for Fierce loyalty: cracking the code to customer devotion

Fierce loyalty: cracking the code to customer devotion

Ebook 16 Apr 2019
Publisher Amacom
ISBN: 9780814439609
Dewey: 658.812
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Image for From Impossible to Inevitable: How SaaS and Other Hyper-Growth Companies Create Predictable Revenue

From Impossible to Inevitable: How SaaS and Other Hyper-Growth Companies Create Predictable Revenue

eBook 15 May 2019
Publisher Wiley-Blackwell
ISBN: 9781119531722
Dewey: 658.81
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Image for Simple: conquering the crisis of complexity

Simple: conquering the crisis of complexity

Ebook 3 Apr 2014
ISBN: 9781448136063
Dewey: 658.812
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Image for Ignore your customers (and they'll go away): the simple playbook for delivering the ultimate customer service experience

Ignore your customers (and they'll go away): the simple playbook for delivering the ultimate customer service experience

eBook 14 Jan 2020
ISBN: 9781400214938
Dewey: 658.812
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Image for Sell different!: all new sales differentiation strategies to outsmart, outmaneuver, and outsell the competition

Sell different!: all new sales differentiation strategies to outsmart, outmaneuver, and outsell the competition

eBook 14 Sep 2021
ISBN: 9781400222513
Dewey: 658.81
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Image for The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

eBook 7 Sep 2021
ISBN: 9781400224043
Dewey: 658.812
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