Embracing and Managing Change in Tourism : International Case Studies

Examining management responses to the major changes taking place in international tourism, and considering tourism itself as an agent of change, this book includes 22 detailed case studies from around the world.

It focuses on two key principles: first, that change is inevitable and, if effectively managed, has the potential to benefit all those living in, working in and visiting the destination; second, that there are no universal prescriptions for the effective management of change in tourism, since each destination has distinguishing characteristics, and the nature of the problems facing it changes over time.