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Dealing with people you can't stand: how to bring out the best in people at their worst (Rev. and updated ed.)

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This text aims to teach you how to combat whiners, grenades, tanks, and snipers who can ruin your day via e-mail.

New material has been added based on questions from seminar audiences and research through training sessions.

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£15.26
Product Details
McGraw-Hill
0071504397 / 9780071504393
eBook (Adobe Pdf, EPUB)
158.2
16/04/2002
English
224 pages
Copy: 10%; print: 10%
Description based on print version record. Previous ed.: 1994.