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Image for IT Service Management Basato Su ITIL

IT Service Management Basato Su ITIL - Volume 3

Bon, Jan van, Jong, Arjen de, Kolthof, Axel, Pieper, Mike, Tjassing, Ruby, Veen, Annelies van der, Verheijen, Tieneke
Part of the ITSM library series
See all formats and editions

This Pocket Guide is a concise summary of ITIL(R) V 3.

A quick, portable reference tool to this leading standard within the Service Management community.

In addition the processes are listed separately in the second half of the book.

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Title Unavailable: Out of Print
Product Details
van Haren Publishing
908753115X / 9789087531157
Paperback
03/03/2008
Netherlands
186 pages
Professional & Vocational Learn More
JNT Teaching skills & techniques, KJ Business & management
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