Lerner's Consumer Guide to Health Care : How to Get the Best Health Care for Less

Filled with tips and hints from experienced health-care activists, this guide advocates a new consumer revolution in medical care.

This book includes sample letters, forms, checklists, and phrases that help patients beat the health-care bureaucracy.

It teaches how to be a savvy consumer and reduce costs while still receiving high-quality care.

Avoiding medical mistakes, getting referrals to the best specialists, and saving money on prescription drugs are common concerns that are addressed.

Included are lists of health-related organisations, hotlines and help lines, state health and insurance departments, and a glossary of health-care terms.