Search Results - CMP Books - Books - Dawson, Keith

The call center handbook : the complete guide to starting, running and improving your customer contact center

Paperback / softback 20 Nov 2003
Publisher CMP Books
ISBN: 9781578203055
Dewey: 338.4738464068
£39.94
RRP £46.99 Save 15%

Call Center Savvy : How to Position Your Call Center for the Business Challenges of the 21st Century

Paperback / softback 6 Jan 1999
Publisher CMP Books
ISBN: 9781578200504
Dewey: 658.812
£23.79
RRP £27.99 Save 15%

The Call Center Handbook

Paperback / softback 30 Mar 2007
Publisher CMP Books
ISBN: 9781578200191
Dewey: 658.05
£48.44
RRP £56.99 Save 15%
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