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Image for Quality management for information and library managers

Quality management for information and library managers

Brophy, Peter, Coulling, Kate
See all formats and editions

This text introduces the concepts of quality management to library and information managers.

It explaines how total quality management can improve performance and effectiveness when applied to all parts of an organization, while also meeting customer needs.

Read More
Title Unavailable: Out of Print
Product Details
Gower Publishing Ltd
0566077256 / 9780566077258
Hardback
025.00684
08/02/1996
United Kingdom
English
208p.
24 cm
research & professional Learn More
GLC Library, archive & information management, KJMQ Quality Assurance (QA) & Total Quality Management (TQM)
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