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Storytelling im Vertrieb : Eine Schritt-fur-Schritt-Blaupause fur gewinnende B2B-Verkaufs-Gesprache

The Seven Myths of Customer Management : How to be Customer-Driven without Being Customer-Led

Customer loyalty programmes and clubs

Customer relationship management : concepts and technologies

Superior customer value : strategies for winning and retaining customers

Profit maximization through customer relationship marketing : measurement, prediction, and implementation

More is more : how the best companies go farther and work harder to create knock-your-socks off customer experiences

Innovation in pricing : contemporary theories and best practices

Leveraging ChatGPT and Artificial Intelligence for Effective Customer Engagement

The Art of Consultative Selling in IT : Taking Blue Ocean Strategy a Step Ahead

Managing customer relationships using customer care techniques : strategy development of an international enterprise

Managing customer relationships using customer care techniques : strategy development of an international enterprise

Purpose-Driven Pricing : Leveraging the Power of Pricing for Profit and Societal Good

Purpose-Driven Pricing : Leveraging the Power of Pricing for Profit and Societal Good

Bringing loyalty to life : how to earn, build and leverage enduring customer loyalty

Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships

Omnichannel Approach to Co-Creating Customer Experiences Through Metaverse Platforms

Profit maximization through customer relationship marketing : measurement, prediction, and implementation

Pricing in business

The future of luxury customer experience : how to create high-value, personalized omnichannel experiences

50 Min Custmr Srvc Info Age 1

Vertrieb und Marketing in der digitalen Welt : So schaffen Unternehmen die Business Transformation in der Praxis

Vertriebscontrolling : So steuern Sie Absatz, Umsatz und Gewinn

Customer Satisfaction Measurement for ISO 9000: 2000

Customer Satisfaction Measurement for ISO 9000: 2000

Call center continuity planning

Practical customer success management : a best practice framework for rapid generation of customer success

Strategic and innovative pricing : price models for a digital economy

Customer service management in Africa : a strategic and operational perspective

Creating and managing a CRM platform for your organisation

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