Secretarial Duties 10th Edition - Paper (10th ed)

Having sold over one million copies world-wide since it was first published, Secretarial Duties is well-established as a combined textbook and workbook which covers everything the secretary needs to know.

The tenth edition has been completely revised using a new format and layout, and restructured to follow the new S/NVQ specification.

A wide range of in-tray exercises based on realistic case studies are provided at the end of each unit using examples of real forms and other business documents.

Further practice is provided with recent examination questions from LCCI and Pitman Qualifications examinations.

KEY FEATURES - covers underpinning knowledge for current S/NVQ elements of competence - retains proven features which have made this book a best-seller - provides sample examination questions for student practice - includes new international reference sources for overseas students - up-to-date with new computer technology, postal and banking services.