Search Results - KJSU - Spiral

Customer Service in Your Organisation

Loose-leaf 11 Nov 2008
ISBN: 9781843982111
Dewey: 658.812
£499.00
£159.00

Deliver a Service to Customers : Bsbcmn208a

Spiral bound 1 Mar 2002
ISBN: 9781877292934
Dewey: 658.812
£12.95
£12.95

Customer Service, A Training Manual

Spiral bound 1 May 2005
Publisher Sahara Publishing
ISBN: 9781904942047
Dewey: 658.812
£65.00

Lean Tools and Techniques : A Pocket Guide

Spiral bound 1 Nov 2011
Publisher Atos Consulting
ISBN: 9780957177406
Dewey: 658.4063
£19.99

Certificate in Customer Service Knowledge Level 2

Loose-leaf 2 Jan 2014
ISBN: 9781909839175
Dewey: 658.812
£35.00

Customer Relationship Management

Spiral bound 1 Feb 2003
ISBN: 9780619161415
Dewey: 658.812
£23.99
£60.00

20 Reproducible Workshops for Customer Service Volume I

Loose-leaf 30 Sep 2013
ISBN: 9781610142908
£161.00

20 Reproducible Workshops for Customer Service Volume II

Loose-leaf 30 Sep 2013
ISBN: 9781610142960
£161.00

25 Reproducible Activities for Customer Service Excellence

Spiral bound 30 Mar 2005
ISBN: 9780874258486
Dewey: 658.812
£107.00

E-Commerce: Trust and Security

Spiral bound 31 Dec 1999
ISBN: 9781902581477
Dewey: 658.478
£595.00

Best Practices for Customer Service

Spiral bound 30 Jan 1998
ISBN: 9780874254433
£97.00

Certificate in Customer Service L2 - Technical Certificate

Loose-leaf 4 Oct 2010
ISBN: 9781907937064
Dewey: 658.812
£85.00

Customer Service Level 2 NVQ Certificate (QCF)

Loose-leaf 7 Dec 2011
ISBN: 9781907937408
Dewey: 658.812
£75.00

Contact Centre Operations NVQ Level 2

Loose-leaf 20 Nov 2008
ISBN: 9781906281519
Dewey: 374
£75.00
£312.00

Effective Customer Service : A Self Learning Guide

Spiral bound 31 Jul 1996
ISBN: 9780473012021
Dewey: 658.812
£45.00

BTEC Level 2 Certificate in Customer Service

Loose-leaf 10 Apr 2013
ISBN: 9781906281830
Dewey: 658.812
£45.00

Diploma in Customer Service

Loose-leaf 3 Aug 2010
ISBN: 9781906281991
Dewey: 658.812
£325.00

Coordinate Implementation of Customer Service Strategies

Spiral bound 1 Jan 2003
ISBN: 9781741230116
Dewey: 658.812
£12.95

NCFE Level 2 Certificate in Contact Centre Operations

Loose-leaf 2 Nov 2013
ISBN: 9781909839144
Dewey: 658.812
£35.00

Effective Customer Care

Loose-leaf 9 Nov 2009
ISBN: 9781906281885
Dewey: 658.812
£65.00

Certificate in Effective Customer Care : Version 3.1207

Loose-leaf 1 May 2007
ISBN: 9781906281083
Dewey: 658.812
£50.00
£295.00

Call Centres in a Digital World

Spiral bound 31 Dec 1999
ISBN: 9781902581569
Dewey: 384.3
£595.00

Delivering a successful e-information service

Loose-leaf 15 Apr 2003
Publisher Facet Publishing
ISBN: 9781856045063
Dewey: 025.00285
£395.00

50 Activities for Achieving Excellent Customer Service

Spiral bound 30 Jan 2003
ISBN: 9780874257373
Dewey: 658.812
£161.00
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