Search Results - Books - Zemke, Ron

Knock your socks off service recovery

Paperback / softback 22 May 2018
Publisher Amacom
ISBN: 9780814470848
Dewey: 658.812
£11.50

Sustaining Knock Your Socks Off Service

Hardback 1 Jan 1993
Publisher Amacom
ISBN: 9780814451595
Dewey: 658.812
£19.95

Managing knock your socks off service

Paperback / softback 1 Jun 2013
Publisher Amacom
ISBN: 9780814432044
Dewey: 658.812
£14.99

Managing knock your socks off service

eBook 1 Jun 2013
Publisher Amacom
ISBN: 9780814432051
Dewey: 658.812
Licence From
£18.77
Available on VLeBooks

Service America in the New Economy

Hardback 16 Sep 2001
ISBN: 9780071377225
Dewey: 658.812
Out of Print

E-service : 24 ways to keep your customers - when the competition is just a click away

Hardback 1 Nov 2000
Publisher Amacom
ISBN: 9780814406069
Dewey: 658.81202854678
Out of Print

Best practices in customer service

Paperback 1 Jan 1999
Publisher Amacom
ISBN: 9780814470282
Dewey: 658.812
Out of Print

Delivering knock your socks off service

Paperback 1 Nov 1997
Publisher Amacom
ISBN: 9780814479704
Dewey: 658.812

This title has been replaced View Replacement

Out of Print

Tales of knock your socks off service

Paperback 30 Nov 1997
Publisher Amacom
ISBN: 9780814479711
Dewey: 658.812
Out of Print

Delivering knock your socks off service

Paperback / softback 1 Jan 2003
Publisher Amacom
ISBN: 9780814407653
Dewey: 658.812
Out of Print

Managing knock your socks off service

Paperback 1 May 2007
Publisher Amacom
ISBN: 9780814473689
Dewey: 658.8'12

This title has been replaced View Replacement

Service Recovery : Fixing Broken Customers

Hardback 1 Jan 1995
Publisher Productivity Press
ISBN: 9781563271502
Dewey: 658.812
Out of Print

Customer Service Best Practices

Hardback 15 Jun 2005
ISBN: 9788179921814
Dewey: 658.812
Out of Print

Service magic : the art of wowing your customers

Paperback 22 Apr 2003
Publisher Kaplan Business
ISBN: 9780793164677
Dewey: 658.8120973
Out of Print
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