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Image for The Service Management Audit

The Service Management Audit

Paperback 31 Dec 2001
ISBN: 9781902433592
£60.00
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The Customer Support Audit

Paperback 31 Dec 2001
ISBN: 9781902433738
£60.00
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Image for Knowledge Management

Knowledge Management

Paperback 30 Sep 1999
Publisher Thomson Learning
ISBN: 9780304706044
Dewey: 658.4038
£21.95
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Image for Service Management Audit

Service Management Audit

series Financial Times Series
Paperback 3 Nov 1999
ISBN: 9780273647089
Dewey: 658.812
Out of Print
Image for Managing Business Processes

Managing Business Processes : BPR and Beyond

Hardback 13 Sep 1996
ISBN: 9780471954903
Dewey: 658.4063
Out of Print
Image for The Customer Support Audit

The Customer Support Audit

Paperback / softback 3 Dec 2010
Publisher Triarchy Press Ltd
ISBN: 9781907766091
£46.75
RRP £55.00
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Image for Outstanding Customer Service

Outstanding Customer Service : Implementing the Best Ideas from around the World

Hardback 1 Jan 1994
ISBN: 9781556236297
Dewey: 658.812
Out of Print
Image for Effective Organisations

Effective Organisations : Looking to the Future

Hardback 25 Sep 1997
ISBN: 9780304702626
Dewey: 658.402
Out of Print
Image for Operations Management in Service Industries and the Public Sector

Operations Management in Service Industries and the Public Sector : Text and Cases

Paperback / softback 2 Oct 1985
ISBN: 9780471908012
Dewey: 658
£84.96
RRP £99.95
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Image for Inspired Customer Service

Inspired Customer Service : Strategies for Service Quality

Paperback 30 Nov 1993
Publisher Kogan Page Ltd
ISBN: 9780749408268
Dewey: 658.8
Out of Print
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