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Image for Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

Service Fanatics: How to Build Superior Patient Experience the Cleveland Clinic Way

Hardback 16 Dec 2014
ISBN: 9780071833257
Dewey: 362.110683
£28.79
RRP £35.99
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Image for Service fanatics: how to build superior patient experience the Cleveland Clinic way

Service fanatics: how to build superior patient experience the Cleveland Clinic way

Ebook 1 Nov 2014
Publisher McGraw-Hill
ISBN: 9780071833264
Dewey: 362.110683
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£36.00
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Image for Zero harm: how to achieve patient and workforce safety in healthcare

Zero harm: how to achieve patient and workforce safety in healthcare

Ebook 9 Nov 2018
Publisher McGraw-Hill
ISBN: 9781260440935
Dewey: 610.289
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Image for Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare

Zero Harm: How to Achieve Patient and Workforce Safety in Healthcare

Hardback 15 Dec 2018
ISBN: 9781260440928
Dewey: 610.28/9
£19.99
RRP £24.99
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