Search Results - KJSU
Order within 4hrs 8mins for Next Day Delivery
View Basket
Sign Out
Early Years View All
BrowseEarly YearsPrimarySecondaryFurther EducationAcademicVLeBooks
Top Categories
Popular TitlesBook BundlesComing SoonNew & NoteworthyAccelerated ReaderTikTok Made Me Read It
Non-Fiction Books
Biography & MemoirsHistoryMusicSportWildlifeView More...
Publisher
Crown HouseDorling Kindersley (DK)GMC DistributionMacmillanWileyView More...
Fiction Books
Animal storiesClassic crimeEnviroment storiesFantasyGraphic NovelsView More...
Author
David AlmondKwame AlexanderMalorie BlackmanSarah CrossanWilliam ShakespeareView More...
Children's Books
Bedtime StoriesBig BooksBoard BooksPicture BooksSoft Toys & GamesView More...
eBooks
AcademicCollectionsNew eBooksPrimary Box SetsPromotionsSecondary Box sets
Popular Topics
Black Lives, Black HistoryDiversity MattersFantastic FemalesLGBTQ+Mental Health AwarenessLooking After Our Planet
Not To Be Missed
Book ReviewsBlogEnglish MasteryOfficial Book AwardsSchool Book AwardsYoto Carnegies
Other
DictionariesDVD’sExam BoardsScotland ResourcesSENDTimeline of Events
Nursery Essentials
100 Essential Picture BooksFairytales & FablesNursery Rhymes & SongsSound BooksStory Board BooksTouch and Feel
Topics
Animal StoriesDinosaursFestivals & CelebrationsFunny StoriesPeople Who Help UsView More...
First Learning
ABC and First WordsColoursNumbers & CountingRhyming & WordplaySeasons & TimeView More...
Conversation Starters
Black Lives, Black HistoryBooks to Inspire ReadingDiversity MattersLooking after our PlanetRefugees & ImmigrationStarting School
Favourite Characters
BlueyElmerPaddingtonPeppa PigThe GruffaloView More...
Personal Development
All Kinds of FamiliesCelebrating GrandparentsFantastic FemalesFirst ExperiencesMental HealthPositively Me!
Favourite Series
Baby Touch & FeelCampbell Busy BooksFirst Questions & AnswersLadybird First Favourite TalesThat's Not My…View More...
Classroom Essentials
Big BooksNumiconPie Corbett CollectionsReading SchemesTeacher Resources/CPDToys and Games
Authors/Illustrators
Dapo AdeolaJoseph CoelhoJulia DonaldsonTom FletcherSue HendraView More...
Browns Recommends
Book BundlesCarnegie Medal for IllustrationGreat Books to Read AloudNew & NoteworthyOfficial Book AwardsTimeline of Events
Reading and Phonics
Accelerated ReaderAR Kids Reading Report '23AR: Newly QuizzedBook BandsPie Corbett CollectionsReading Schemes
Topics
Fiction by Genre – KS1Fiction by Genre – KS2Topic Collections - Early YearsTopic Collections - KS1Topic Collections - KS2
Reading Support
Dual & Foreign LanguageHow to Write a StoryPicture Books for KS1Picture Books for KS2Reluctant & Dyslexic ReadersWordless Picture Books
Conversation Starters
Black Lives, Black HistoryDiversity MattersFantastic FemalesFestivals & CelebrationsLooking After Our PlanetRefugees & Immigration
Reading for Pleasure
Fantastic FactsFavourite Classroom ReadsFilm & TV AdaptationsGraphic NovelsNarrative Non-FictionRead Around the World
Personal Development
Bullying AwarenessInspirational LivesMental HealthPeople Who Help UsRead for Empathy 2024Starting Secondary School
Library Collections
100 Best Fiction for Y1-Y6100 Best Non-Fiction for Y1-Y6Favourite Authors, A-ZSeries: Early Readers & KS1Series: Lower KS2Shakespeare
Classroom Essentials
11+ ExamsDictionariesNumiconScotland ResourcesTeacher Resources/CPDWales Resources
Browns Bestsellers
Bestselling New FictionBestselling New Non-FictionBook BundlesEssential PoetryFavourite AudiobooksTop 50 Graphic Novels
Browns Recommends
2023 Award WinnersChildren's Laureate 2022-2024New and NoteworthyOfficial Book AwardsSchool Book AwardsTimeline of Events
Reading for Pleasure
Favourite Authors A-ZGraphic Novels & MangaNarrative Non-FictionRead Around the WorldTikTok Made Me Read ItTV and Film Adaptations
GCSE by Exam Board
AQAEdexcelIGCSEOCRWJEC / EduqasView More...
Fiction by Genre
HistoricalHumourRomanceShort StoriesThrillersView More...
Key Debates & Topics
Black Lives, Black HistoryConflicts & TerrorismDiversity MattersMaking Sense of Our WorldOur Planet in DangerRefugees & Immigration
Non-Fiction by Subject
BiographiesGeographyHistoryHobbiesSportView More...
Personal Development
Bullying AwarenessCareersFantastic FemalesManaging Exam StressMental HealthRead for Empathy 2024
Reading Support
Accelerated ReaderDual & Foreign LanguageGraded Readers (CEFR)English MasteryReluctant & Dyslexic ReadersShakespeare
Classroom Essentials
DictionariesNorthern Ireland (CCEA)Scotland ResourcesTeacher Resources/CPDWales Resources
Browns Bestsellers
Audio BooksBestselling New FictionBestselling New Non-FictionEssential PoetryTop 30 Graphic Novels - KS3Top 30 Graphic Novels - KS4
Browns Recommends
2023 Award WinnersAR Kids Reading Report '23Book BundlesNew and NoteworthyOfficial Book AwardsTimeline of Events
Reading for Pleasure
Feel Good FictionFilm and TV AdaptationsGraphic Novels & MangaMyths RetoldTikTok Made Me Read ItView More...
A-Level by Exam Board
AQAEdexcelIALOCRWJEC / EduqasView More...
Fiction by Genre
CrimeFantasyHistoricalRomantic FictionSci-FiView More...
A-Level: Wider Reading
ArtEconomicsMusicPhilosophyShakespeareView More...
Non-Fiction by Subject
BiographiesNarrative Non-FictionPopular ScienceStudent CookbooksTrue CrimeUK Politics
Student Essentials
CareersManaging Exam StressMoney MattersReady for Uni - Reading ListsStudy SkillsView More...
Key Debates & Topics
Black Lives, Black HistoryDiversity MattersFantastic FemalesMental HealthOur Planet in DangerRefugees & Immigration
Classroom Essentials
Graded Readers (CEFR)Northern Ireland (CCEA)Scotland ResourcesT LevelsTeacher Resources/CPDWales Resources
Browns Bestsellers
Best New BiographiesBestselling New FictionBestselling New Non-FictionEssential PoetryNow StreamingQuick Reads
Browns Recommends
2023 Award WinnersAcademic NewsletterDVD CollectionsNew and NoteworthyOfficial Book AwardsTimeline of Events
Reading for Pleasure
Books by Authors of ColourGraphic NovelsLGBTQ+ Fiction Now StreamingTikTok Made Me Read It View more...
Education Studies
Early Childhood StudiesEarly Years TeachingEducation StudiesPrimary TeachingSecondary TeachingSEN Teaching
Student Essentials
Academic Writing & Research Careers Cooking on a BudgetMental HealthMoney Matters View More...
Health and Medicine
Biomedical ScienceDentistryMedicineMidwiferyNursing (Adult)View More...
Key Debates & Topics
AIConflicts Equality, Inclusion, Diversity Human Migration Net Zero Politics
Law and Politics
Criminal Law European Law Family Law International Relations Law of Tort View More...
Arts and Humanities
Art & Design Drama English Language English Literature Film Studies View More...
Sciences/Engineering
BiologyChemistryEngineeringGeographyPhysicsView More...
Business
Accounting Economics Entrepreneurship ManagementMarketing View More...
Browns Recommends
2023 Award WinnersAcademic NewsletterBestselling eBooksNew and NoteworthyOfficial Book AwardsTimeline of Events
About VLeBooks
Register for VLeBooksApplication FormRequest Inspection CopiesLeave FeedbackFAQsTerms and Conditions
Further Education
Foreign Language titlesGraphic Novels & MangaLGBTQ+Mental HealthNew FictionView More...
Teacher Hub
CPDEarly Years TeachingPrimary TeachingSecondary TeachingSEN / SENDWellbeing for Teachers
FE Curriculum
A Level by SubjectCambridge A-LevelIB DiplomaNorthern Ireland (CCEA)Scotland: Highers/Adv HighersVocational Training
Primary
Favourite Authors A-ZKS1 FictionKS2 FictionMental HealthPrimary Topics View More...
Academic
BiographiesCrime FictionMyths RetoldNew FictionRomance FictionWordsworth Classics
Secondary
Favourite SeriesFiction by GenreKS3 FictionKS4 FictionReluctant & Dyslexic ReadersView More...
Academic Subjects
AccountingBritish PoliticsDentistryMarketingPsychologyView More...
Secondary Curriculum
CareersGCSE by SubjectGraded Readers (CEFR)IGCSENorthern Ireland (CCEA)Scotland: National 4/5
Browns Recommends
2023 Award WinnersBestsellersExclusive CollectionsNew eBooksVLeBooks Promotions
Saved Searches
My Saved Searches

Product Category

Availability

Format

Category

Price

to
Image for Customer Loyalty

Customer Loyalty : How to Earn It, How to Keep It

series The Jossey-Bass business & management series
Paperback / softback 29 Oct 2002
ISBN: 9780787963880
Dewey: 658.812
£13.49
RRP £17.99
Special order line: only available to educational & business accounts. Sign In
Image for Customers the Day After Tomorrow

Customers the Day After Tomorrow : How to Attract Customers in a World of AI, Bots and Automation

Paperback / softback 1 Dec 2017
Publisher Lannoo Publishers
ISBN: 9789401445214
Dewey: 658.812
£23.96
RRP £29.95
Special order line: only available to educational & business accounts. Sign In
Image for The Offer You Can't Refuse

The Offer You Can't Refuse : What If Customers Want More Than Excellent Service?

Paperback / softback 2 Oct 2020
Publisher Lannoo Publishers
ISBN: 9789401470353
£24.00
RRP £30.00
Special order line: only available to educational & business accounts. Sign In
Image for Cult of the Service Excellence

Cult of the Service Excellence : How to Build a Truly Customer Centric Culture

Paperback / softback 12 Sep 2016
Publisher LID Publishing
ISBN: 9781910649541
Dewey: 658.812
£9.74
RRP £12.99
Special order line: only available to educational & business accounts. Sign In
Image for Service Innovation: How to Go from Customer Needs to Breakthrough Services

Service Innovation: How to Go from Customer Needs to Breakthrough Services

Hardback 16 Jul 2010
ISBN: 9780071713009
Dewey: 658.812
£30.39
RRP £37.99
Special order line: only available to educational & business accounts. Sign In
Image for Human Sigma

Human Sigma : Managing the Employee-Customer Encounter

Hardback 28 Oct 2007
Publisher Gallup Press
ISBN: 9781595620163
Dewey: 658.812
£16.79
RRP £20.99
Special order line: only available to educational & business accounts. Sign In
Image for The Relationship Revolution

The Relationship Revolution : Closing the Customer Promise Gap

Hardback 5 Feb 2010
ISBN: 9780470687932
Dewey: 658.812
£12.74
RRP £16.99
Special order line: only available to educational & business accounts. Sign In
Image for Customer Winback

Customer Winback : How to Recapture Lost Customers--And Keep Them Loyal

Paperback / softback 26 Mar 2001
ISBN: 9780787946678
Dewey: 658.812
£21.74
RRP £28.99
Special order line: only available to educational & business accounts. Sign In
Image for Communicating with Customers

Communicating with Customers : Service Approaches, Ethics and Impact

series Hampton Press Communication Series: Communication & Social Organization
Hardback 31 Oct 1997
Publisher Hampton Press
ISBN: 9781572731400
Dewey: 658.812
£38.66
RRP £42.95
Special order line: only available to educational & business accounts. Sign In
Image for Customer Relationship Management

Customer Relationship Management : Marketing 04.04

series Express Exec
Paperback / softback 25 Mar 2002
ISBN: 9781841122137
Dewey: 658.812
£6.74
RRP £8.99
Special order line: only available to educational & business accounts. Sign In
Image for Indispensable

Indispensable : How To Become The Company That Your Customers Can't Live Without

Hardback 24 May 2005
ISBN: 9780471703082
Dewey: 658.8343
£21.75
RRP £29.00
Special order line: only available to educational & business accounts. Sign In
Image for Breakthrough Customer Service

Breakthrough Customer Service : Best Practices of Leaders in Customer Support

Hardback 9 Mar 1998
ISBN: 9780471642329
Dewey: 658.812
£21.74
RRP £28.99
Special order line: only available to educational & business accounts. Sign In
Image for Know What You're FOR

Know What You're FOR : A Growth Strategy for Work, An Even Better Strategy for Life

Hardback 14 Nov 2019
Publisher Zondervan
ISBN: 9780310356318
Dewey: 650.1
£15.00
RRP £20.00
Special order line: only available to educational & business accounts. Sign In
Image for Service-Ability

Service-Ability : Create a Customer Centric Culture and Achieve Competitive Advantage

Hardback 16 Nov 2012
ISBN: 9781118345566
Dewey: 658.812
£21.24
RRP £24.99
Special order line: only available to educational & business accounts. Sign In
Image for The Customer Catalyst

The Customer Catalyst : How to Drive Sustainable Business Growth in the Customer Economy

Hardback 18 Oct 2019
ISBN: 9781119575085
Dewey: 658.812
£16.14
RRP £18.99
Special order line: only available to educational & business accounts. Sign In
Image for Games Companies Play

Games Companies Play : An Insider's Guide to Surviving Politics

Paperback / softback 29 Apr 2003
ISBN: 9781841120119
Dewey: 650.13
£11.24
RRP £14.99
Special order line: only available to educational & business accounts. Sign In
Image for Managing the New Customer Relationship

Managing the New Customer Relationship : Strategies to Engage the Social Customer and Build Lasting Value

Hardback 17 May 2013
ISBN: 9781118092217
Dewey: 658.812
£17.99
RRP £23.99
Special order line: only available to educational & business accounts. Sign In
Image for Know Your Customer

Know Your Customer : New Approaches to Understanding Customer Value and Satisfaction

series Total Quality Management
Paperback / softback 12 Apr 1996
ISBN: 9781557865533
Dewey: 658.812
£23.79
RRP £27.99
Special order line: only available to educational & business accounts. Sign In
Image for The Ultimate Online Customer Service Guide

The Ultimate Online Customer Service Guide : How to Connect with your Customers to Sell More!

Hardback 21 Jan 2011
ISBN: 9780470637708
Dewey: 658.812
£14.24
RRP £18.99
Special order line: only available to educational & business accounts. Sign In
Image for Delight Your Customers

Delight Your Customers : 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary

Paperback / softback 22 Mar 2018
Publisher Amacom
ISBN: 9780814432808
Dewey: 658.812
£9.59
RRP £11.99
Special order line: only available to educational & business accounts. Sign In
Image for 101 Activities for Delivering Knock Your Socks Off Service

101 Activities for Delivering Knock Your Socks Off Service

Paperback / softback 13 Apr 2018
Publisher Amacom
ISBN: 9780814414446
Dewey: 658.812
£23.99
RRP £29.99
Special order line: only available to educational & business accounts. Sign In
Image for Satisfying Internal Customers First!

Satisfying Internal Customers First!

Paperback / softback 28 May 1994
Publisher Pfeiffer
ISBN: 9780787950828
Dewey: 658.812
£16.14
RRP £18.99
Special order line: only available to educational & business accounts. Sign In
Image for The Cult of the Customer

The Cult of the Customer : Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists

Hardback 21 Apr 2009
ISBN: 9780470404829
Dewey: 658.812
£17.99
RRP £23.99
Special order line: only available to educational & business accounts. Sign In
Image for Customer's New Voice

Customer's New Voice : Extreme Relevancy and Experience through Volunteered Customer Information

Hardback 14 Nov 2014
ISBN: 9781119002321
Dewey: 658.8343
£26.24
RRP £34.99
Special order line: only available to educational & business accounts. Sign In
Image for The Umami Strategy

The Umami Strategy : Stand Out by Mixing Business with Experience Design

Paperback / softback 22 Oct 2020
ISBN: 9789063695798
Dewey: 658.4012
£20.00
RRP £25.00
Special order line: only available to educational & business accounts. Sign In
Image for Social Network Analysis in Telecommunications

Social Network Analysis in Telecommunications

series Wiley and SAS Business Series
Hardback 20 May 2011
ISBN: 9780470647547
Dewey: 384.0688
£37.50
RRP £50.00
Special order line: only available to educational & business accounts. Sign In
Image for We

We : The Ideal Customer Relationship

Hardback 20 Oct 2007
Publisher Select Books Inc
ISBN: 9781590791219
Dewey: 658.812
£14.96
RRP £19.95
Special order line: only available to educational & business accounts. Sign In
Image for How to Talk to Customers

How to Talk to Customers : Create a Great Impression Every Time with MAGIC

Hardback 17 Apr 2007
ISBN: 9780787987527
Dewey: 658.812
£15.00
RRP £20.00
Special order line: only available to educational & business accounts. Sign In
Image for Master Data Management in Practice

Master Data Management in Practice : Achieving True Customer MDM

series Wiley Corporate F&A
Hardback 19 Jul 2011
ISBN: 9780470910559
Dewey: 658.4038
£43.13
RRP £57.50
Special order line: only available to educational & business accounts. Sign In
Image for On the Front Line

On the Front Line : Organization of Work in the Information Economy

series Cornell International Industrial and Labor Relations Reports
Paperback / softback 22 Jun 1999
Publisher ILR Press
ISBN: 9780801485671
Dewey: 658.812
£34.40
RRP £43.00
Special order line: only available to educational & business accounts. Sign In
Add to basket
Prev
1
...
456
...
129
Next
Browns Books Logo Footer +44 (0) 1482 384660

Our Services

Policies

Help & Contact

Browns Books © 2014-2024 All rights reserved [rev: 1.3.52.43]