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Best practice guide for customer service managers : an activity-based workbook for leaders of teams that strive for service excellence

By: Arden, Trevor G.,  Edwards, Stephanie E.,  Sonneveld, Anne-Marie(Illustrated by)

Part of the Customer Service Best Practice Guides series
Customer 1st International
0954874420 / 9780954874421
Paperback
658.8'12
03/09/2010
Usually dispatched within 2 weeks
England
English
30 cm 245 p. : ill. (chiefly col.)
Professional & Vocational  Learn More
Our price£30.00
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