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Image for Effective Call Center Training

Effective Call Center Training : Soft Skills

See all formats and editions

This is a lucid book on the ins and outs of the much-in-vogue call centres, it caters to the need of a global audience with panache.

The focus is on honing personal relation skills and educating the reader on what it takes ti thrive in the highly competitive, vibrant and evolving world of call centres.

Read More

Product Details

Publisher/Imprint Excel Books

ISBN/Ean8174462554 / 9788174462558

FormatPaperback / softback

Dewey658.812

Published01/08/2002

Country of PubIndia

Pages220 pages

Dimensions140 x 200 mm

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