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Customer Satisfaction is Worthless, Customer Loyalty is Priceless : How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know

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Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert satisfied customers into loyal customers.

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Product Details
Bard Press
188516730X / 9781885167309
Hardback
658.812
30/07/1998
United States
256 pages
165 x 242 mm, 595 grams
General (US: Trade)/Professional & Vocational/Postgraduate, Research & Scholarly/Undergraduate Learn More