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Presenting Service Package (Includes Text and Nrae

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Serving people is difficult and demanding work, but the rewards outweigh the challenges.

Education, training, and a professional attitude are the ingredients needed to harvest those rewards.

This comprehensive book educates servers, supervisors, and managers in the techniques and demeanor of professional service.

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Product Details
John Wiley & Sons Inc
0471442364 / 9780471442363
Paperback
01/09/1996
United States
280 pages
213 x 283 mm, 822 grams
General (US: Trade)/Professional & Vocational/Postgraduate, Research & Scholarly/Undergraduate Learn More